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Terms and Conditions

1. Introduction

These Terms and Conditions govern your use of Harties Boat Company website and services for making reservations and bookings. By using our website or services, you agree to comply with and be bound by these Terms and Conditions.

2. Definitions

  • “Company”, “we”, “us”, or “our” refers to Harties Boat Company, registered in South Africa.
  • “Customer”, “you”, or “your” refers to the person or entity making a reservation or booking through our website or services.
  • “Service Provider” refers to the third-party supplier of travel, accommodation, or activity services.

3. Booking and Payment

3.1 All bookings are subject to availability and confirmation by the Service Provider.

3.2 Prices are quoted in South African Rand (ZAR) and include VAT unless otherwise stated.

3.3 Full payment is required at the time of booking unless otherwise specified.

3.4 We accept major credit cards and EFT payments. All online payments are processed through secure payment gateways.

4. Cancellation and Refund Policy

4.1 Cancellation policies vary depending on the Service Provider and the specific booking. Please refer to the cancellation policy provided at the time of booking.

4.2 In accordance with the Consumer Protection Act, customers have the right to cancel a booking within 5 business days of making the reservation, provided the service date is more than 5 business days away.

4.3 Refunds, where applicable, will be processed within 15 business days of cancellation.

4.4 We reserve the right to charge a reasonable cancellation fee, taking into account factors such as the nature of the service, the length of notice, and the possibility of us finding a replacement booking.

5. Changes to Bookings

5.1 Requests for changes to bookings must be made in writing and are subject to availability and any additional costs.

5.2 Changes made within 48 hours of the service date may incur additional fees.

6. Customer Responsibilities

6.1 You are responsible for providing accurate and complete information when making a booking.

6.2 You must comply with any specific requirements set by the Service Provider, such as age restrictions or health requirements.

6.3 It is your responsibility to ensure you have valid identification and any necessary travel documents.

7. Liability

7.1 We act as an intermediary between you and the Service Provider. We are not responsible for the actual provision of services by the Service Provider.

7.2 Our liability is limited to the cost of the booking made through our website or services.

7.3 We are not liable for any indirect, consequential, or incidental damages.

8. Force Majeure

We are not liable for any failure or delay in performing our obligations where such failure or delay results from any cause beyond our reasonable control, including but not limited to, acts of God, governmental actions, or civil unrest.

9. Privacy and Data Protection

9.1 We collect and process personal information in accordance with our Privacy Policy and applicable data protection laws.

9.2 By using our services, you consent to the collection and processing of your personal information as described in our Privacy Policy.

10. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of [Company Name] or its content suppliers and is protected by South African and international copyright laws.

11. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of South Africa. Any disputes arising under these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of South Africa.

12. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes indicates your acceptance of the modified Terms and Conditions.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

  • Mark Smith
  • mark@little-ads.com

Last updated: 07 July 2024